No online or e mail statements

The current Website does not show any statements after 2 October last year and no e-mail statements, I have repeatedly phoned and empty promises as always and every time I try to go into branch to query it I have given up after more than twenty minutes in line. <br> <br> On your statements you have a line stating something along the lines of not receiving a statement does not mean you don't have to pay. I will not pay Edgars another cent until this is rectified as this is ******* and in contradiction to CPA regulations.