1 reviews | Active since Jul 2011
No one to assit with Estee Lauder products
Today is the 3rd time I visited this store to buy an Estee Lauder product that there is no one to assist me in the cosmetic department to obtain the product. The excuse everytime is that the person is on lunch. This means I have to leave everytime and come back another time. It is uncceptable!
Thank you for taking the time to send through an email.
We really appreciate your feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible
Our sincere apologies for the negative experience at our Edgars Carnival Mall store.
Kindly note we have referred your query to the stores management team to address and resolve within the next 48 hours.
Please find below reference number for this query:
***/GO
Kind Regards
Edcon Customer Relations Team
Thank you for taking the time to send through an email.
We really appreciate your feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible
Our sincere apologies for the negative experience at our Edgars Carnival Mall store.
Kindly note we have referred your query to the stores management team to address and resolve within the next 48 hours.
Please find below reference number for this query:
***/GO
Kind Regards
Edcon Customer Relations Team