1 reviews | Active since Jan 2014
NO ONE AT THE FITTING ROOMS
<p>Yesterday I went to Edgars in the Pavilion. I had a lot of garments to try on so I went to the fitting rooms. The fitting rooms were closed so I rang the bell for assistance and no one came. I dumped all the garments nearby and went to the shoe section. After I browsed there I went back to the fitting rooms to find that still there was no one. When I made my way out I saw about 10 staff members sitting in the sporting section having a laugh and being idle... Edgars is in no position to lose any more customers. Your staff are rude and very unhelpful. You will NEVER see me or my family and friends again!!!</p>
Thank you for bringing this matter to our attention. We are so sorry to hear about your unpleasant experience in store with regards to staff availability, this is certainly not the service we wish to rendered to you . We have addressed this incident with the store manager , you will be receiving feedback shortly.
Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We are so sorry to hear about your unpleasant experience in store with regards to staff availability, this is certainly not the service we wish to rendered to you . We have addressed this incident with the store manager , you will be receiving feedback shortly.
Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***