1 reviews | Active since Sept 2016
No-one answering the phone line at Adderley Street branch ***
<p>Good day</p> <p>I contacted the branch on cnr.Adderley and Hout street, i am amazed that there is NO-ONE answering the phones, i then contacted the head office and there was not much assistance from the call centre, asking me to SPELL ADDERLEY!!!!! shocking no staff to answer the phones???</p>
Thank you for bringing this matter to our attention. We apologise for the lack of communication in store. We have addressed this incident with the store manager to insure their telephone line are always attended to at all times. We thank you for your valued feedback in improving our service.
You will be received direct feedback from the store manager shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We apologise for the lack of communication in store. We have addressed this incident with the store manager to insure their telephone line are always attended to at all times. We thank you for your valued feedback in improving our service.
You will be received direct feedback from the store manager shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***