kM
kgaogelo M
1 reviews | Active since Jun 2013
13 Nov 2015, 06:16
NO MORE CASH REFUND
Edgars Refund Policy Sucks...<br> I bought a duvet set two weeks ago at<br> Wonderpark for a friend only to find that she<br> has something similar. Returned the item with<br> the slip but I was told I can only get a gift<br> card. I could not find what I like then opted for<br> refund which is rightfully mine. I cant be forced<br> to buy at edgars. this is day light *******.<br> Edgars has turned into a corner Chinese store.<br> You should put a no refund sign a the door. im<br> disappointed and won't be buying from Edgars ever
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Replies (1)Edgars's replyOfficial
16 Nov 2015, 11:44Hello kgaogelomoagi,
Our attempts to contact you today at 11:37 AM have been unsuccessful. We must apologise for the frustration caused in this matter. Please be advised we have addressed this incident with our in store management team regarding our refund and exchange policy you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 11:37 AM have been unsuccessful. We must apologise for the frustration caused in this matter. Please be advised we have addressed this incident with our in store management team regarding our refund and exchange policy you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Edgars's reply16 Nov 2015, 11:44
Official
Hello kgaogelomoagi,
Our attempts to contact you today at 11:37 AM have been unsuccessful. We must apologise for the frustration caused in this matter. Please be advised we have addressed this incident with our in store management team regarding our refund and exchange policy you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 11:37 AM have been unsuccessful. We must apologise for the frustration caused in this matter. Please be advised we have addressed this incident with our in store management team regarding our refund and exchange policy you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
