TK
Tina K
1 reviews | Active since Aug 2011
07 Apr 2015, 13:32
No Lable
I know there is a policy that you can not take under wear back but then you must not put bras back on the shelf that is not label correctly and have a wrong size on the hanger. Now I sit with bras that I cant wear or gibe back due to your policy. And I do not have the slip anymore.
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Edgars's replyOfficial
08 Apr 2015, 16:45Hello dtkilian,
Thank you for raising your apprehensions with us. Kindly note our refund and exchange policy is part of the service we render to our customers. Please note we only refund or exchange provided that; there is a proof of purchase, the item is in its original condition, the tags are still intact and it is within the 30 day warranty.
Please be advised we won't be able to assist without the proof of purchase. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the
below number
Kind regards.
Edcon customer experience team,
***
Thank you for raising your apprehensions with us. Kindly note our refund and exchange policy is part of the service we render to our customers. Please note we only refund or exchange provided that; there is a proof of purchase, the item is in its original condition, the tags are still intact and it is within the 30 day warranty.
Please be advised we won't be able to assist without the proof of purchase. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the
below number
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply08 Apr 2015, 16:45
Official
Hello dtkilian,
Thank you for raising your apprehensions with us. Kindly note our refund and exchange policy is part of the service we render to our customers. Please note we only refund or exchange provided that; there is a proof of purchase, the item is in its original condition, the tags are still intact and it is within the 30 day warranty.
Please be advised we won't be able to assist without the proof of purchase. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the
below number
Kind regards.
Edcon customer experience team,
***
Thank you for raising your apprehensions with us. Kindly note our refund and exchange policy is part of the service we render to our customers. Please note we only refund or exchange provided that; there is a proof of purchase, the item is in its original condition, the tags are still intact and it is within the 30 day warranty.
Please be advised we won't be able to assist without the proof of purchase. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the
below number
Kind regards.
Edcon customer experience team,
***
Best regards,