tS
tshepo S
1 reviews | Active since Sept 2015
29 Sept 2015, 11:31
no help even today
i got into the edgars stores again in search on an arrangement letter and i still got no help even a response from this company so am confused that why are we still bothering to open accounts with them cause they later put you i a difficult situation and they cant help you even if you paying your account..<br> <br>
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Edgars's replyOfficial
01 Oct 2015, 10:12Hello godfatherseth,
Thank you for raising your concerns with us. Kindly note the collections department does not offer arrangement letters. However. We have escalated this query to the departmental manager at collections for intervention. We apologise for the overall experience.
Please find your reference number: ***/GO
Kind regards
Edcon customer experience
***
Thank you for raising your concerns with us. Kindly note the collections department does not offer arrangement letters. However. We have escalated this query to the departmental manager at collections for intervention. We apologise for the overall experience.
Please find your reference number: ***/GO
Kind regards
Edcon customer experience
***
Best regards,
Edgars's reply01 Oct 2015, 10:12
Official
Hello godfatherseth,
Thank you for raising your concerns with us. Kindly note the collections department does not offer arrangement letters. However. We have escalated this query to the departmental manager at collections for intervention. We apologise for the overall experience.
Please find your reference number: ***/GO
Kind regards
Edcon customer experience
***
Thank you for raising your concerns with us. Kindly note the collections department does not offer arrangement letters. However. We have escalated this query to the departmental manager at collections for intervention. We apologise for the overall experience.
Please find your reference number: ***/GO
Kind regards
Edcon customer experience
***
Best regards,