1 reviews | Active since Jul 2016
No help although I've been a loyal customer for 15 years
<p>Called in now to recalculate my payment like I've done every year around this time. I was told my installment is not half my balance so I can't help you. I was told this every year but still had my account recalculated. I explained this and told the lady I've been a loyal account holder for 15 years. This is the type of service I get from Edgar's, no problem. Pay off the account and close! Anyone thinking of even opening an account, consider my review and the fact that I've had my account for 15 years and this is the type of service one receives! </p>
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Please be advised your query is referred to our regional credit office to address your instalment concerns. Feedback confirming resolution to your query will be communicated to you within the next 48 working hours.
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Kind regards,
Customer Experience Team.
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Thank you for making contact with us.
Please be advised your query is referred to our regional credit office to address your instalment concerns. Feedback confirming resolution to your query will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***