TP
Tracey P
1 reviews | Active since Mar 2009
15 Jun 2015, 14:41
no funds
good day,<br> <br> very disappointed with Edgars, had to spend cash i dint have on hand because Edgars did not update there system so i could purchase on my account. it caused a lot of embarrassment on Friday the 12 June 2015, due to my purchase been declined as my payments did not reflect. how does edgars operate. there for i had to borrow money to pay for my purchase at the shop. which has now caused me double expenses. how is edcon going to rectify my embarrassment and me loaning unnecessary money.
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Edgars's replyOfficial
17 Jun 2015, 14:42Hello traceydu,
Our attempt to contact you at 02:30 PM was unsuccessful.
Please be advised the payment is reflecting as the account was oversold. We are also pleased you managed to make a purchase. Please note we have referred this matter to the accounts department to address. We assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department in ***
Kind regards.
Edcon customer experience team.
***
Our attempt to contact you at 02:30 PM was unsuccessful.
Please be advised the payment is reflecting as the account was oversold. We are also pleased you managed to make a purchase. Please note we have referred this matter to the accounts department to address. We assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department in ***
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply17 Jun 2015, 14:42
Official
Hello traceydu,
Our attempt to contact you at 02:30 PM was unsuccessful.
Please be advised the payment is reflecting as the account was oversold. We are also pleased you managed to make a purchase. Please note we have referred this matter to the accounts department to address. We assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department in ***
Kind regards.
Edcon customer experience team.
***
Our attempt to contact you at 02:30 PM was unsuccessful.
Please be advised the payment is reflecting as the account was oversold. We are also pleased you managed to make a purchase. Please note we have referred this matter to the accounts department to address. We assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department in ***
Kind regards.
Edcon customer experience team.
***
Best regards,