1 reviews | Active since Oct 2011
No follow up
<p>I order a product from Edgars on Friday 19th May. On Monday the 22nd i thought i would check up on it. I saw it had been cancelled. No reason given. I had to then phone and check why - apparently there was no stock even though the website was still showing 2 available. I then got told someone would call in 2 days. Today Friday 26th I called again and they said they are refnding me which takes 7-10 days. Quick to take money but not to pay it back or even coreespond with me. I would like to order another item but im scared this will hapen again and by the time i get my refund the other item will probably be ut of stock. Experiencing such bad service is not what i expected from Edgars.</p> <p>My reference number is ********** 0286/go</p>
Please accept our sincere apologies for the lapse in service with your online refund.
We have escalated your query to the online refunds team.The credit card refund takes 7-10 working days .
Kind regards
The Edcon Customer Experience Team
Please accept our sincere apologies for the lapse in service with your online refund.
We have escalated your query to the online refunds team.The credit card refund takes 7-10 working days .
Kind regards
The Edcon Customer Experience Team
