1 reviews | Active since Jul 2012
No feedback or communication
After a continual struggle with the Accounts department I made the decision I would rather cancel my Edgars Account rather than be concerned with the maladministration of my account.<br> I asked for a final detailed account statement and banking details so that I may settle my account and request to have it closed.<br> Instead I was sent a letter stating my account balance. As I did not want the account to remain open I paid the balance stated in the letter. I stated in a responding email that I still wanted a detailed account balance and a confirmation that the account was closed.<br> All my emails just bounced back. I tried using the Edgars service provider \getclosure"for complaints"
We tried contacting you at 04:40 PM but we couldn't reach you. Please note the current payment of R 5625.51 is reflecting on your account. Your current balance is R00.00 and the accounts department would need verification in order for you to close off the account. Kindly contact them on ***and our friendly consultants will gladly assist you and even send you a paid up letter.
Your reference number is: ***/GO
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
Best regards,
We tried contacting you at 04:40 PM but we couldn't reach you. Please note the current payment of R 5625.51 is reflecting on your account. Your current balance is R00.00 and the accounts department would need verification in order for you to close off the account. Kindly contact them on ***and our friendly consultants will gladly assist you and even send you a paid up letter.
Your reference number is: ***/GO
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
Best regards,
