RV
Rohan V
1 reviews | Active since Feb 2015
13 Feb 2015, 19:18
No Feedback on Newly created Edgars Account
I went to Edgars the other day to open a account everything went well the person who was helping me even told me that it was approved and that they will call me as soon as i can come get my card. A week has passed and decided to go and go find out what was taking so long. The person asked me for my ID number to check then it said it was declined. In the first place I was not contacted in anyway that it was declined. I wasted petrol going there with the idea to buy clothes, but that did not happen.
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
16 Feb 2015, 11:39Hello demonic645,
Thank you for your query. We do apologise for the inconvenience caused. We do understand your frustration.
Kindly be advised that you can contact our new accounts department on *** to query the reason for your account application being declined, As you are able to reapply after a period of 3 months has lapsed.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
Thank you for your query. We do apologise for the inconvenience caused. We do understand your frustration.
Kindly be advised that you can contact our new accounts department on *** to query the reason for your account application being declined, As you are able to reapply after a period of 3 months has lapsed.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
Edgars's reply16 Feb 2015, 11:39
Official
Hello demonic645,
Thank you for your query. We do apologise for the inconvenience caused. We do understand your frustration.
Kindly be advised that you can contact our new accounts department on *** to query the reason for your account application being declined, As you are able to reapply after a period of 3 months has lapsed.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
Thank you for your query. We do apologise for the inconvenience caused. We do understand your frustration.
Kindly be advised that you can contact our new accounts department on *** to query the reason for your account application being declined, As you are able to reapply after a period of 3 months has lapsed.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team