No feedback on account affected by *****.

I'm so disappointed by the service I'm getting at Edgars. My account was affected by ***** in February 2015. Some person bought items in JHB branch and i'm based in CT. I was informed by Edgars ***** Dept. My account was always on a positive balance to make sure the personal insurance get deducted. I still havent heard any feedbackl with regards to my account. To my surprise when I check on the Edgars website. Its currently showing that i have i'm owing Edgars. I will have to take legal steps shud this affect my credit score at the bureaus. Becoz i was told that the account has been frozen pending the ***** investigation.<br> <br> I still dont understand how you can let someone buy using my account. I have never lost my SA ID or my Edgars card. <br> <br> Please resolve this soon as possible!!!