No Feedback on a Complaint that was raised a week
It has been a week waiting for a response from Edgars and Nimble collections. How disappointing. But let's be clear about this matter I will not pay the account since it prescribed in May 2011 please stop sending me sms and calling me. Does this have to be a media complaint before one gets feedback
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Edgars's replyOfficial
23 Nov 2015, 10:18Hello GontseEnough,
We tried contacting you at 09: 15 AM but we couldn't reach you.
Thank you for bringing this matter to our attention. Please be advised the account was re-opened in error by Nimble. We sincerely apologise for the overall experience. We have also unsubscribed you so you don't receive SMS's anymore. You can reassured to know that the account is closed.
The reference for your query is: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We tried contacting you at 09: 15 AM but we couldn't reach you.
Thank you for bringing this matter to our attention. Please be advised the account was re-opened in error by Nimble. We sincerely apologise for the overall experience. We have also unsubscribed you so you don't receive SMS's anymore. You can reassured to know that the account is closed.
The reference for your query is: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply23 Nov 2015, 10:18
Official
Hello GontseEnough,
We tried contacting you at 09: 15 AM but we couldn't reach you.
Thank you for bringing this matter to our attention. Please be advised the account was re-opened in error by Nimble. We sincerely apologise for the overall experience. We have also unsubscribed you so you don't receive SMS's anymore. You can reassured to know that the account is closed.
The reference for your query is: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We tried contacting you at 09: 15 AM but we couldn't reach you.
Thank you for bringing this matter to our attention. Please be advised the account was re-opened in error by Nimble. We sincerely apologise for the overall experience. We have also unsubscribed you so you don't receive SMS's anymore. You can reassured to know that the account is closed.
The reference for your query is: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***