1 reviews | Active since Aug 2012
NO FEEDBACK - NO INTEREST
On the 6/2/2015 I got a nomination \V"as a gift which was bought at Edgars in Pavilion SC. They gave the person who purchased it a gift receipt and said if I did not like it I could change it. I went back to the Edgars Pavilion several times but they don't have stock of the \""V\"" with the diamante in them (the one I am looking for) and keep telling me that they are still waiting for stock - cannot understand that NWJ and Galaxy always seem to have this item in stock. I have sent them several emails to their customer service email address with no response. I cannot see that this item is OUT OF STOCK from February this year till now. I cannot keep going to Edgars Pavilion as I live in Margate. I am now really feed up with this service that Edgars Pavilion offers to their customers."""
Thank you for bringing this matter to our attention. We do apologise for the inconvenience, as we can understand the frustration of not receiving the assistance you require.
Kindly be advised that we have communicated with the stores consultant and you should receive a call shortly, you will then be advised accordingly if any assistance can be offered to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Best regards,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience, as we can understand the frustration of not receiving the assistance you require.
Kindly be advised that we have communicated with the stores consultant and you should receive a call shortly, you will then be advised accordingly if any assistance can be offered to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Best regards,