AS
Anna S
1 reviews | Active since Jun 2015
18 Jan 2016, 13:01
No feedback from client's services
See previous complaint and their response,Edgars just kept quite and let you stay on the line for exceeded unacceptable periods and if you try and contact them no reply.
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Replies (1)
Edgars's replyOfficial
20 Jan 2016, 14:06Hello annieserfontein,
We must apologise for the inconvenience and frustration caused. Please be advised we have escalated your query to our online team you will be receiving telephonic feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the inconvenience and frustration caused. Please be advised we have escalated your query to our online team you will be receiving telephonic feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply20 Jan 2016, 14:06
Official
Hello annieserfontein,
We must apologise for the inconvenience and frustration caused. Please be advised we have escalated your query to our online team you will be receiving telephonic feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the inconvenience and frustration caused. Please be advised we have escalated your query to our online team you will be receiving telephonic feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,