1 reviews | Active since Nov 2013
No feedback from accounts
Over a month ago I app**** for an Edgar's account.
I kept receiving calls where it only rang once or when I answered the call dropped.
I finally spoke to a gentleman who advised that he needed my payslips. Due to ***** I asked him to please call me back later because I was a bit busy at the time and didn't want to give him half my attention . A few days past and no call. I called new accounts on 8 November and they confirmed that I need to send through my payslips which I did the same day.
To date I have received no calls or communication. I feel very unsafe having sent through my private documents to Edgars and now it is sitting on someone's desk waiting for ***** to happen.
I am not desperate for an Edgar's account. I currently have an account with a different store but prefer the variety that Edgars offers. however with the lack of service and professionalism from Edgars I can foresee experiencing plenty of problems with their accounts department. Please get your act together.
***/GO
Kind regards
The Edgars Customer Experience Team
***/GO
Kind regards
The Edgars Customer Experience Team
