No Feedback for Cellphone Insurance Claim

<p>My Mom has an account with Jet, then bought a cellphone for my brother. Now the cellphone has been lost, went to the police station to get an affidavit, then Mom went to Edgars Circus Triangle in Umtata as she resides there and my brother lives in Cape Town. When my Mom was at Edgars VUYOLWETHU MAFUMANA was assisting her and gave me an email to send the affidavit ********** and address the email to SIBO, Mom signed and was given a receipt. Email falailed numerous times. I then went to Edgars Cape Town Adderley Street and their scan was offline, MARIA asked me to leave the affidavit and my contact details she will email the affidavit and call me back. I have received no call from her I called Edgars Cape Town Adderley Street ********** 887 and MARIA ********** 707 numerous times with no answer. I need this to ne sorted out ASAP. I need feedback as MARIA is holding the original Affidavit and I cannot get hold of her. Or a confirmation that SIBO/VUYOLWETHU MAFUMANA has received the document.</p>