NO FEEDBACK AFTER MORE THAN A MONTH!!

I handed in a cellphone for repairs, via the Insurance, at Edgars Kenilworth Centre on 16 June 2015, The consultant took down all my contact details i.e. cellphone number, work contact number and 2 email addresses.<br> <br> To do date no one, at the store, has contacted me with an update on the cellphone. I have made numerous calls to the store and Finrite. Last week I spoke to a lady by the name of Nasiema (Edgars KC) and she said she would call me with an update but still nothing? Yesterday (06 August 2015) I called the store again and could not get through to the Cellphone Dept and left a message for someone to call me NOBODY HAS CALLED ME . This is crazy!<br> <br> I would like to know why no-one has contacted me as it's been MORE than a month with no feedback. <br>