CP
Claire P
1 reviews | Active since Oct 2015
11 Mar 2016, 09:21
No feedback
Although my Edgars account has been settled and I was promised a paid up letter within 48 hours of my request, I am still waiting, 2 weeks later. Furthermore, an installment for Edgars STILL reflects on my schedule with the credit bureau. Not good enough and very poor service. No wonder people close their accounts. Who would have thought a paid up letter would be so difficult to obtain.
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Edgars's replyOfficial
14 Mar 2016, 11:10Hello CPollitt,
Thank you for bringing the above concerns to our attention.
Please be advised that your query is referred to our regional credit office management team to address. Once your query has been finalised feedback confirming resolution will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing the above concerns to our attention.
Please be advised that your query is referred to our regional credit office management team to address. Once your query has been finalised feedback confirming resolution will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply14 Mar 2016, 11:10
Official
Hello CPollitt,
Thank you for bringing the above concerns to our attention.
Please be advised that your query is referred to our regional credit office management team to address. Once your query has been finalised feedback confirming resolution will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing the above concerns to our attention.
Please be advised that your query is referred to our regional credit office management team to address. Once your query has been finalised feedback confirming resolution will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,