no feedback 7 months down the line

Hello private protecto,

It with great displeasure to hear that your query still not resolved to date.

Please be advised that matter is referred to our Customer Experience Manager for Edgars Chain stores to review and address. Feedback confirming resolution will be communicated to you within the next 48 working hours.

Please find below reference number for this query:
***/GO

Should you need any further assistance, please do not hesitate to call on the number below.

Kind regards,
Customer Experience Team.
Call Centre: ***