No exchange Baby clothing With Slip/Price Tag

Item: Edgars
Rating: 2
Author: lezette N

Had my baby Shower so I received double of an item bought at Edgars Middelburg Mall Mphumalanga, A little Baby dress 0-3 Months, when i went to take it back with the slip and tags still on it, they told me it can't be exchanged it was more than 30 days ago, although i'm sitting with 2 items exactly the same in size also, i wont ever buy an item from them again, ackermans exchanged without even one hassle and items cheaper as well, wont ever buy from Edgars Again in my life , Baby items are expensive and when you need to exchange they just say no sorry

Helpful (0)

Replies (1)

Edgars's replyOfficial

14 Jul 2015, 15:57

Hello lezette,

We would like to apologise for the overall experience. Please note our refund and exchange policy is part of the service we render to our customers. Please be advised even though the items were still in its original condition, they should be returned within 30 days and a proof of purchase is required. That is part if the refund and exchange policy

Please find your reference number: ***/GO

If you require any further assistance, please do not hesitate to contact us on the below number.

Kind regards.
Edcon customer experience team.
***

Edgars's reply14 Jul 2015, 15:57

Official