No Delivery of orders

I am very disappointed by the service of Edgars. I have placed an order online on the 4th of May. As per their website I was advised that the order can take upto 3 weeks to be delivered to the branch I have asked it to be delivered to. A week ago I had a phone call from one of their staff advising that my order is being processed and will be delivered soon. I cannot belive I have to wait a month and more for an order to be reach a store. I placed an order with another company that sell clothing and with in 3 days my order was delivered. I can understand now why Edgars is on the edge of closing, as there are no more customer service or customer care. To phone does not help as you will hold on till you die. Edgars this is really a bad service and this will be the last time I will ever support you.