1 reviews | Active since Aug 2018
No delivery, no communication
Made an online purchase on the 25th of July but up to now nothing has been delivered. On their website they say they deliver within 2- 5 working days and if there is an issue they are supposed to call and update the affected customer. In my case they haven't done any of that. I have had to call them myself more than 5 times and still nothing gets done. This is the second time i am writing this review as they haven't bothered to communicate their position.
As discussed telephonically please accept our sincere apologies for the lapse in service experience.
Kindly note both online orders are ready for collection at our Edgars The Grove store.
Please provide the stores associates with the information provided to you telephonically for prompt assistance.
Please find below reference number for this query:
***/GO
Kind Regards
Edcon Customer Relations Team
***
Best regards,
As discussed telephonically please accept our sincere apologies for the lapse in service experience.
Kindly note both online orders are ready for collection at our Edgars The Grove store.
Please provide the stores associates with the information provided to you telephonically for prompt assistance.
Please find below reference number for this query:
***/GO
Kind Regards
Edcon Customer Relations Team
***
Best regards,