1 reviews | Active since Apr 2014
No delivery after being promised..
As per Edcon Customer service team delivery was expected/prpmised today the 5th of May and it still hasn't been delivered. This order was placed on the 26th of April, can someone competent handle this query as the people from the contact centre have placed me on hold for 20 mins. Please find intiak response below.<br> <br> We tried contacting you at 12:00 but we couldn't reach you.<br> <br> Pease note we have liaised with the Red square online team and they have confirmed that the order will be delivered on the 5th of May. Please be advised the 3 5 working days for delivery excludes weekends and public holidays. <br> <br> We apologise for the overall experience.<br> <br> Please find your reference number: ***/GO<br> <br> IF you require any further assistance, please do not hesitate to contact us on the below number.<br> <br> Kind regards. <br> Edcon customer experience team.<br> ***
Our attempts to contacted you today at 11:15 have been unsuccessful.
We must apologise for the late delivery however the order was delivered on the 6/05/2015 as per investigation. Should you require further assistance do not hesitate to contact us.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Our attempts to contacted you today at 11:15 have been unsuccessful.
We must apologise for the late delivery however the order was delivered on the 6/05/2015 as per investigation. Should you require further assistance do not hesitate to contact us.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***