SM
Shaun M

1 reviews | Active since May 2015

02 Nov 2016, 14:41

No Customer Service at Edgars, bunch of useless staff in accounts dept and call centre

<p>Its been two months, going for the 3rd month waiting for someone at Edgars to sort out my problem. </p> <p> </p> <p>My account has a block code. On, they said they require new bank statements. </p> <p> </p> <p>Ive sent it to ********** as well as to the jhbaccounts email, no reaponse. Still blocked. </p> <p> </p> <p>No one replies. To emails and the call centre staff just tell you to email it again. </p> <p> </p> <p>Start doing your work Edgars, im. Putting the media on your..... </p>

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Replies (1)
Edgars
Edgars's reply03 Nov 2016, 10:06
Official

We must sincerely apologise for the service rendered to you regarding your blocked account. Your query has been escalated to the accounts manager for immediate action.

Kind regards,
Edcon customer experience team,
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