1 reviews | Active since Jul 2013
NO CUSTOMER SERVICE
On Monday 23-05-2015 i went to Edgars at Eastgate Mall to buy Mac Make Up and Lipstick the service i received was disgusting the Sales Lady gave me the ugliest look and she gave me attitude without a valid reason <br> <br> It was one of those cases where you are being judged based on your appearance,she looked at me and thought i can't afford to buy Mac Products and from there she gave the worst attitude she never asked what i was looking for she was busy talking to her telling her friend how she wants to buy a car never even cared to ask if there's anything i need i had to tell her that i also want a lip stick of which she said to me i must go and fetch it myself cause clearly she's busy with her so important friend that i mean nothing to her<br> <br> Well i don't see myself going to any Edgars store from now on i have never in my life felt so small and useless and she made sure that she makes me feel that,i might look green but I'm definitely not a cabbage and don't appreciate being treated like one,i will tell my friends and family of the bad attitude i received from her <br> <br> Her name is Diedire Pillay she has short waeve tied in a pony tail,Long Nails
Thank you for bringing this matter to our attention. Feedback is important as it helps us improve, but we apologise for the manner in which the Mac consultant addressed you and also assisted you. That is certainly not the type of service that indicates our standards. Customers are the life blood of this organisation and it is our daily mandate to address them in a professional and friendly manner, thus management will address this matter with Diedire Pillay.
concrete feedback will be given to you shortly.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,
Thank you for bringing this matter to our attention. Feedback is important as it helps us improve, but we apologise for the manner in which the Mac consultant addressed you and also assisted you. That is certainly not the type of service that indicates our standards. Customers are the life blood of this organisation and it is our daily mandate to address them in a professional and friendly manner, thus management will address this matter with Diedire Pillay.
concrete feedback will be given to you shortly.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,