aV
aileen V
1 reviews | Active since Jan 2016
13 Jan 2016, 10:09
NO CUSTOMER SERVICE
I opened an account on 12 November where they advertised that you get 50% off on your first purchase confirmed by their customer service. and now its been 2 months down the line and I can't get any one to help me get the 50% off on my account... this is ridiculous.. I have been to Clearwater branch were they could not help me I have tried phoning numerous times were I just get cut off when they try and get some one to help that is if they answer there phones..... I would like to settle my account and close it and would never again want to deal with Edgar's..
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Edgars's replyOfficial
17 Jan 2016, 09:26Hello AileenV,
Thank you for raising your concerns with us. Please be advised we have referred this query to management to address. We understand that it has been prolonging but we assure you concrete feedback will be given to you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising your concerns with us. Please be advised we have referred this query to management to address. We understand that it has been prolonging but we assure you concrete feedback will be given to you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply17 Jan 2016, 09:26
Official
Hello AileenV,
Thank you for raising your concerns with us. Please be advised we have referred this query to management to address. We understand that it has been prolonging but we assure you concrete feedback will be given to you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising your concerns with us. Please be advised we have referred this query to management to address. We understand that it has been prolonging but we assure you concrete feedback will be given to you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,