No customer appreciation

Happy to say I will be closing my edgars account. After more than 10 years with them I have been harassed for a so called missed payment. Probably like 400 rand after not having any issues for over 10 years. Even reflecting on clear score. Thanks for the good 10 years but obviously the new owners don't know how to manage and appreciate customers. Maybe send me a invoice and I will know what is happening. Cheers guys. Lost a customer over 400 rand when you don't even send a statement.