NO CUSTEMOR SERVICE FROM RCS AND EDGARS ACCOUNTS. THY DO NOT UNDERSATNAD THERE OWN ACCOUNTS

I have been trying to understand an amount of insurance and protection that is added to my account, but according to there insurance department there is no insurance or protection on my plan. Not the customer care or insurance department has been of any help. BAD!!!!!!! WILL PAY THIS ACCOUNT ADN FULL AND RUN FOR THE HILLS. THEY ARE NO PART OF RCS. THE ONE IS AS BAD AS THE OTHER