1 reviews | Active since Sept 2015
No credit refunded
Good day, I received an sms from Edgars where they told me that I have a minus balance of R4100 and I can apply for money to be deposited into my personal bank account. I faxed all the relevant document as they requested i.e a bank statement and copy of Id. Now afterwards they request proof that I paid that amount into their account. They were then the one who told me that I have paid too much. Why must I send proof of payment over two years if they already have it on their system. I want my money please.
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the account refund complaint. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the account refund complaint. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the account refund complaint. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the account refund complaint. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,