MT
Meloney T

1 reviews | Active since Aug 2012

19 Sept 2017, 16:03

No Credit Limit increase granted in 8 years

I phoned edgars 2 times for my limit to be increased and every time the ****ing line gets disconnected after holding over 15 minutes!!!!!!!!!!!!! They lady said that I cant get a limit increase if I don't have a offer available! well I want to know how the **** is it possible not to get a credit limit increase offer from 2008 up to now??? In 2008 my salary was a mere R4500 and now my salary is R16250. I demand feedback from edgars as to why I have not once received a limit increase offer????? Or maybe I should just as well close my ****ing account with edgars if they don't want to give a customer service!!!!!!! I demand a limit increase or I will close my account! I am not phoning edgars 1 more time, Edgars can phone me bac****!!!!!!

0
Replies (3)
Edgars
Edgars's reply20 Sept 2017, 09:15
Official

Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the financial credit limit increase concern. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***


Kind regards.

Customer Experience Team

Call Centre: ***

MT
Meloney T's update21 Sept 2017, 12:16
Reviewer Update
Good day. I am still awaiting feedback from Edgars as to whats going on. Edgars can phone me back. I dont see why i should phone edgars.......
MT
Meloney T's update20 Nov 2017, 12:39
Reviewer Update
Good day. I am still awaiting feedback from Edgars as to whats going on. Edgars can phone me back. I dont see why i should phone edgars.......