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shamain R
1 reviews | Active since Nov 2017
15 Nov 2017, 09:02
no credit increase since the account has been opened in 2013
i have spoken to 500 people whom cant seem to help me with a credit limit increase, MONDE , THEMBA, LUTCHANNA RHODA AT the durban branch ....perthetic service.....i would appreciate it if someone senior can call me ASAP ,
Helpful (0)
Replies (3)0
Replies (3)
Edgars's replyOfficial
15 Nov 2017, 10:55Thank you for bringing this matter to our attention. We have escalated your credit limit increase query to our accounts department who will provide you with feedback.
***/GO
Kind regards
The Edgar's Customer Experience Team
Edgars's reply15 Nov 2017, 10:55
Official
Thank you for bringing this matter to our attention. We have escalated your credit limit increase query to our accounts department who will provide you with feedback.
***/GO
Kind regards
The Edgar's Customer Experience Team
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shamain R's updateReviewer Update
15 Nov 2017, 11:22appreciate the reply , thank you ....gotten a call from RHODA very helpful lady , i look forward to her feedback ....
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shamain R's update15 Nov 2017, 11:22
Reviewer Update
appreciate the reply , thank you ....gotten a call from RHODA very helpful lady , i look forward to her feedback ....
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shamain R's updateReviewer Update
16 Nov 2017, 12:05Today i get a call from a Carolynn Parsons saying that she gotten a call back from absa saying i do not qualify for an increase due to many reasons , im really dissapointed in edcon as ive been a loyal customer since 2013 and the service i was given was perthetic , i mean i dont even bank with absa how would they be able to check what my financial status is ...?? and since when does absa check if i qualify for an increase with edcon , surely edcon has their own department who does background checks ....? bad service from edcon , even the managers couldnt help me , RHODA lutchanna i appreciate you giving me a call etc but still not satisfied with the service as i wasnt really helped .....
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shamain R's update16 Nov 2017, 12:05
Reviewer Update
Today i get a call from a Carolynn Parsons saying that she gotten a call back from absa saying i do not qualify for an increase due to many reasons , im really dissapointed in edcon as ive been a loyal customer since 2013 and the service i was given was perthetic , i mean i dont even bank with absa how would they be able to check what my financial status is ...?? and since when does absa check if i qualify for an increase with edcon , surely edcon has their own department who does background checks ....? bad service from edcon , even the managers couldnt help me , RHODA lutchanna i appreciate you giving me a call etc but still not satisfied with the service as i wasnt really helped .....