JF
Jeremy F

1 reviews | Active since Aug 2019

25 Aug 2019, 13:15

No credit increase offered to me

I have been a telkom customer from 2016. Not once have I been contacted or offered and increase in receiving a limit. This is upsetting and IL be taking this further with management and the press.

0
Replies (3)
JF
Jeremy F's update25 Aug 2019, 13:16
Reviewer Update
I have been a edgars customer from ****. Not once have I been contacted or offered and increase in receiving a limit. This is upsetting and IL be taking this further with management and the press.


Edgars
Edgars's reply25 Aug 2019, 17:57
Official
 Thanks for reaching out to us. 

Kindly send your affordability documents latest 3 months pay slips or bank statement, ID Copy and proof of residential. Your subject line should be your account number or ID number. 

To the below email address *** 

Kind regards, 

Customer experience team. 

JF
Jeremy F's update26 Aug 2019, 06:54
Reviewer Update
This is very unprofessional as I have been as edgars rep**** with no email address for me to send through my documents through. I have previously sent it through to ***. Please call me on ***. Thank you.