NH
Natasha H
1 reviews | Active since Jul 2012
29 Jun 2016, 09:06
No communication
<p>I have been asking since the 30th of May 2016 to confirm if my account is paid in full and to have a paid up letter sent to me if it is and nobody even bother to reply or acknowledge my emails. I am not begging for money i would just like to see if it is paid and get my letter. </p>
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Replies (2)
Edgars's replyOfficial
29 Jun 2016, 11:07Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding the account.
Your reference number is ********** 388/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply29 Jun 2016, 11:07
Official
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding the account.
Your reference number is ********** 388/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's replyOfficial
29 Jun 2016, 11:09Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding the account.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply29 Jun 2016, 11:09
Official
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding the account.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,