LW
Lynne W
1 reviews | Active since Apr 2013
30 Apr 2015, 11:08
No Club Cards for 4 months now!!
My husband has been to Edgars in Tokai for 4 months now to obtain a club card as we went to the movies in January and tried to use our \thank you"card to pay for the movies and Ster Kinekor told us that we need a club card. My husband original club card broke and they replaced it with the thank you card.<br> <br> We have now been for 4 months now and every month we are told they have not received yet or the batch they have is faulty"
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
04 May 2015, 12:35Hello lynnevw,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. As per our telephonic discussion, kindly be advised that we are currently looking into rectifying the matter regarding our club cards.
Feedback advising when you can visit the store will be provided to you as requested. The reference is as follows: ***/GO
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. As per our telephonic discussion, kindly be advised that we are currently looking into rectifying the matter regarding our club cards.
Feedback advising when you can visit the store will be provided to you as requested. The reference is as follows: ***/GO
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Edgars's reply04 May 2015, 12:35
Official
Hello lynnevw,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. As per our telephonic discussion, kindly be advised that we are currently looking into rectifying the matter regarding our club cards.
Feedback advising when you can visit the store will be provided to you as requested. The reference is as follows: ***/GO
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. As per our telephonic discussion, kindly be advised that we are currently looking into rectifying the matter regarding our club cards.
Feedback advising when you can visit the store will be provided to you as requested. The reference is as follows: ***/GO
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***