JH
Jeando H
1 reviews | Active since Sept 2013
18 Oct 2015, 10:48
no club cards available for last two months
My wife opened an account two moths ago at edgars kolonade. They did not have club cards at the time butsaid we can sign up so long since then no store in our area was able to supply us with a card we have payed for the service for two months now with nothing to show for it as we cant use the card .they cant tw me when cards will be available.that is useless service
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Replies (1)
Edgars's replyOfficial
20 Oct 2015, 16:51Hello jeando,
We would like to apologise for the lapse in service. That is certainly not the type of service that indicates our standards. Please be advised we have liaised with the Menlyn Branch and they have the club cards. You may visit the store and they will activate the club card for you. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
We would like to apologise for the lapse in service. That is certainly not the type of service that indicates our standards. Please be advised we have liaised with the Menlyn Branch and they have the club cards. You may visit the store and they will activate the club card for you. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Edgars's reply20 Oct 2015, 16:51
Official
Hello jeando,
We would like to apologise for the lapse in service. That is certainly not the type of service that indicates our standards. Please be advised we have liaised with the Menlyn Branch and they have the club cards. You may visit the store and they will activate the club card for you. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
We would like to apologise for the lapse in service. That is certainly not the type of service that indicates our standards. Please be advised we have liaised with the Menlyn Branch and they have the club cards. You may visit the store and they will activate the club card for you. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***