EK
Eltina K

1 reviews | Active since Feb 2020

12 Feb 2020, 12:43

NO Client Service

Order place d 29 January 2020 for R1069.85 Edgers online could not provide a track number for weeks. 7 February Edgers Online stated that they can not provide a track number as the truck with the shipment was HIJACKED and therefor during the same I call I requested that my order be canceled.

Till date, several calls later my order has not been cancelled. Each time the call center states that the call will be sent to the Manager.

When calling Edgers online and requesting to speak to the Manager, you hold and hold with no one ansering the call, same as the service we as clients receive.

At this stage I want my order cancelled, refunded and are thinking of cancelling my Edgers account.

No payment will be done untill this matter is resolved!

Edgers Call ***/CO

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