1 reviews | Active since Aug 2012

11 Oct 2015, 17:42

NO BIRTHDAY VOUCHER AGAIN

Thisvyear I haven't reveiced my birthday voucher. Its the aame story every yearr. Why do we pay ckub fees but don't get what is promised? Same goes with my mom and sister also. They also didn't receive their vouchers.

0
Replies (1)
Edgars
Edgars's reply12 Oct 2015, 15:55
Official
Hello sweettiepie,

It is with great displeasure to hear that you haven't received your birthday voucher. That is certainly not the type of service that indicates our standards. Please be advised we have referred this query to the club department for intervention. We understand the frustration caused, but we assure you your birthday voucher will be sent to you shortly.

Please find your reference number: ***/GO

If you ever need to speak to us, please do not hesitate to contact us on the below number.

Kind regards
Edcon customer experience
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