no aswer or communication to both landline & cell

no answer to the telephone system on ***. spoke to Vino requested to garments to be sent to Blue Route Mall, Tokai since 27th July 2015. <br> I asked Vino if they have an alternative store number but he confirmed there isnt someone available to answer the telephone.. Only the lady in accounts and she cant be everywhere<br> i have given him a query via sms and telephonic-ally on *** but according him is busy with other things & did not get back to me. <br> He could not find 1 staff member to sort this out???<br> i just phoned the customer service to find out about stock & Cape Town branch is the only one with stock<br> <br>