CO
Chane O

1 reviews | Active since Apr 2011

14 Nov 2016, 15:42

NO assistance

<p>I have called 3 different number and I'm tired of being sent from one person to the next just to get a brochure of your dental plan as you websiye does not work. After calling on Friday I was promised they would call back. Called again today to be told I must hone customer service. Phone them they say I must go to the store . Why can no one just send me an email?? Is this how your service is when claiming too???????</p>

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Replies (1)
Edgars
Edgars's reply15 Nov 2016, 10:47
Official

Thank you for taking the time to share your concerns with us.

We must apologise for the inconvenience caused, We will be sending to the dental documents shortly via email.

You reference number is ***/GO

Kind regards,
Edcon customer experience team,
***

Best regards,