CC
Colette C
1 reviews | Active since Aug 2010
18 Feb 2015, 10:27
No Answer for 2 days
I have been calling Edgars Rosebank for 2 days and it is either engaged or just rings and rings.<br> Does anybody even actually work on the switchboard?<br> <br> Or maybe they are sleeping behind their desk.<br> <br> Really bad service!!
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Replies (1)
Edgars's replyOfficial
19 Feb 2015, 14:59Hello CMCarr,
Thank you for raising your apprehensions with us. Please be advised we have referred this matter to management to address. We assure you the store manager will revert with feedback shortly. We can understand the frustration of contacting the store and not getting through, thus this matter was escalated to management with high importance.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
Thank you for raising your apprehensions with us. Please be advised we have referred this matter to management to address. We assure you the store manager will revert with feedback shortly. We can understand the frustration of contacting the store and not getting through, thus this matter was escalated to management with high importance.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply19 Feb 2015, 14:59
Official
Hello CMCarr,
Thank you for raising your apprehensions with us. Please be advised we have referred this matter to management to address. We assure you the store manager will revert with feedback shortly. We can understand the frustration of contacting the store and not getting through, thus this matter was escalated to management with high importance.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
Thank you for raising your apprehensions with us. Please be advised we have referred this matter to management to address. We assure you the store manager will revert with feedback shortly. We can understand the frustration of contacting the store and not getting through, thus this matter was escalated to management with high importance.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
Best regards,