No action taken form account has been paid up

i am deeply disgusted by the Edgars Department that handles there debt area.<br> <br> I have paid my account in full in August 2015 and requested a Paid up and still not received one and to top it off they have failed to clear if off of my name on my ITC Record it now shows that I am a behind on payments when in fact the account is paid up and closed.<br> <br> this is one of the laziest brands I have ever come across. word of advice rather chose another franchise to open clothing accounts with MR price offers just about everything Edgars does and they are affordable. <br> <br>