1 reviews | Active since Jun 2016

04 Jun 2016, 08:23

Nightmare airtime contract

<p>I opted in to a airtime contract to receive airtime in exchange for my vodacom talking points,since the change, I cannot receive caller identity as all the calls show as \UNKNOWN". Vodacom said I need to contact RMCS or Edgars who sold me the product and I cannot get hold of the Edgar's call center. I am bitterly disappointed in this offering". Please help.</p>

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Replies (1)
Edgars
Edgars's reply06 Jun 2016, 09:03
Official

Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback will be provided shortly.

Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind Regards
Customer Experience team
***