New Website/Portal

I receive my account via Post. For the last few months i have not received any post which includes the magazine - lets blame the SAPO. <br> In order to check what i owe, I logon to their portal and check my statements.<br> Guess what, at almost the same time they stop sending mails, they have changed their portals.<br> And they never migrate the old stuff to the new portal which meant I had to re-register from scratch and never had the info required to re-register.<br> First of all, how can you build a new portal and not migrate, the least you could have done is kept the old portal open for a few months so that people can migrate themselves.<br> Second of all, i entered my details and its say i am in arrears. Yes I did Pay, but i don't know what my installment is. So now i am slightly behind on a payment for the first time in my credit history and I GET A BAD NAME.<br> Thirdly, because i am in Arrears, it does not link the accounts - HOW MUST I KNOW HOW MUCH I OWE IF THEY DON'T LINK THE ACCOUNTS.<br> No worries as i will pay until i close and that's that.<br>