YR
Yolanda R
1 reviews | Active since Jul 2014
23 Mar 2016, 12:12
New Order # ***
The above order was placed and paid for in full on 11 March 2016, but yet to be delivered. I phoned to enquire and was told my items are out of stock. This is not acceptable. It was paid for. I want it delivered ASAP.
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Edgars's replyOfficial
23 Mar 2016, 13:42Hello yoldie,
As discussed telephonically pleased accept our sincere apologies for the lapse in service experienced.
Please be advised that your online order was packed this morning and delivery should take place tomorrow if not the latest should be by Tuesday. As promised a courtesy will be conducted tomorrow to confirm satisfaction.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
As discussed telephonically pleased accept our sincere apologies for the lapse in service experienced.
Please be advised that your online order was packed this morning and delivery should take place tomorrow if not the latest should be by Tuesday. As promised a courtesy will be conducted tomorrow to confirm satisfaction.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply23 Mar 2016, 13:42
Official
Hello yoldie,
As discussed telephonically pleased accept our sincere apologies for the lapse in service experienced.
Please be advised that your online order was packed this morning and delivery should take place tomorrow if not the latest should be by Tuesday. As promised a courtesy will be conducted tomorrow to confirm satisfaction.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
As discussed telephonically pleased accept our sincere apologies for the lapse in service experienced.
Please be advised that your online order was packed this morning and delivery should take place tomorrow if not the latest should be by Tuesday. As promised a courtesy will be conducted tomorrow to confirm satisfaction.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,