1 reviews | Active since Nov 2016
New Account *****!
<p>I opened a new account with Edgars last week and I was called to collect my card on Tuesday 22nd. I arrive at Edgars Eastgate to collect my card with my ID and activation. Once I receive the card and a couple of vouchers, I decide to make a purchase. To my ****in surprise the teller tells me the account is owing R6000 on this account. There is serious ***** going on at Edgars and no one seems to know a thing or how this happend! The best the call center or staff can tell me is that it will take 3 weeks to sort this out! What bull Sh@#t</p>
We must apologise for the delayed response.
Please be advised as per investigations there is no purchase or amount of R6000 reflecting on your account, this could have been incorrect information provided to you at store.
We have raised this incident with Edgars Eastgate to insure this does not happen again.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
We must apologise for the delayed response.
Please be advised as per investigations there is no purchase or amount of R6000 reflecting on your account, this could have been incorrect information provided to you at store.
We have raised this incident with Edgars Eastgate to insure this does not happen again.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***