New Account blues

<p>I opened a new account at Edgars eastgate in November over the 2016 festive season,,I then went to a different branch in town on Joubert street before xmas to enquire about my statements,first payment and when my payments are due. i was told to wait il recieve my statement via email.nothing came, recieved a call on friday the 6th 2017 asking if id recieved my statements,again i said NO, i gave my email address again,said the statements will be sent, its the 9th i still have not received statements,i was told that I now need to make two instalments at the end of the month,i didnt expect such poor service from the start. and this is just One issue ive had with edgars since opening an acc.</p>