WM
Wendy M
1 reviews | Active since Jan 2011
14 Sept 2015, 12:05
New Account
Good day,<br> <br> I app**** for a New Account online about 2-3 weeks ago, after I successfully filled in everything I never received a notification or any sort of confirmation that my application was received. After a week, I called the New Accounts call centre and no one could assist.<br> <br> Why have an online application process if no one is monitoring it?<br> <br> Please help.
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Edgars's replyOfficial
15 Sept 2015, 17:26Hello safari07,
Thank you for bringing this matter to our attention. Kindly note we have referred this query to the New Accounts department to address. We apologise for the overall experience. But we assure you concrete feedback will be given to you shortly.
The reference number for your query is:***/GO
Kind regards
Edcon customer experience
***
Thank you for bringing this matter to our attention. Kindly note we have referred this query to the New Accounts department to address. We apologise for the overall experience. But we assure you concrete feedback will be given to you shortly.
The reference number for your query is:***/GO
Kind regards
Edcon customer experience
***
Best regards,
Edgars's reply15 Sept 2015, 17:26
Official
Hello safari07,
Thank you for bringing this matter to our attention. Kindly note we have referred this query to the New Accounts department to address. We apologise for the overall experience. But we assure you concrete feedback will be given to you shortly.
The reference number for your query is:***/GO
Kind regards
Edcon customer experience
***
Thank you for bringing this matter to our attention. Kindly note we have referred this query to the New Accounts department to address. We apologise for the overall experience. But we assure you concrete feedback will be given to you shortly.
The reference number for your query is:***/GO
Kind regards
Edcon customer experience
***
Best regards,