RWLR
Ruan Werner Le Roux
1 reviews | Active since Feb 2015
09 Mar 2015, 17:32
NEVER SUBMITTED PAPERWORK FOR PROTECTION PLAN
Hi<br> <br> I had an Edgars account for many years. I was retrenched and with other accounts submitted my retrenchment paperwork to your Boksburg branch as I lived close by.<br> <br> After 6 year I wanted to buy a car to find out Edgars listed me on ITC and never closed the account<br> After the humiliation of contacting my old employer I submitted the paperwork at the Alberton branch on 28 Feb<br> I need this account closed and the listing removed from my name of ITC and want a letter to proof that.<br> Also since I submitted my paperwork at the Alberton branch they handed my contact details over to attorneys.<br> Now I keep getting calls from them to say to make payment ASAP.<br> <br> PLEASE GET YOUR ATTORNEYS TO STOP CONTACTING ME. I WILL KEEP SMASHING THE PHONE DOWN IN THEIR EARS!!!
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Edgars's replyOfficial
11 Mar 2015, 10:56Hello GBROUX,
Thank you for raising your apprehensions with us. Please note we couldn't pick up the account with the ID number provided. However, we have referred this matter to the accounts department for further investigations and upon findings feedback will be given to you shortly. We assure you all concerns raised on this query will be addressed accordingly.
Your reference number is as follows: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Thank you for raising your apprehensions with us. Please note we couldn't pick up the account with the ID number provided. However, we have referred this matter to the accounts department for further investigations and upon findings feedback will be given to you shortly. We assure you all concerns raised on this query will be addressed accordingly.
Your reference number is as follows: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply11 Mar 2015, 10:56
Official
Hello GBROUX,
Thank you for raising your apprehensions with us. Please note we couldn't pick up the account with the ID number provided. However, we have referred this matter to the accounts department for further investigations and upon findings feedback will be given to you shortly. We assure you all concerns raised on this query will be addressed accordingly.
Your reference number is as follows: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Thank you for raising your apprehensions with us. Please note we couldn't pick up the account with the ID number provided. However, we have referred this matter to the accounts department for further investigations and upon findings feedback will be given to you shortly. We assure you all concerns raised on this query will be addressed accordingly.
Your reference number is as follows: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Best regards,